Important Information

Check-in, check-out and property rules

To help make your stay at Hotel Kay Adults Only in Riviera Maya as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.

Check-in 15:00

Check-out 12:00

Groups

No special conditions apply for groups.

Internet

WiFi is available in all areas and is free of charge.

Parking

No parking available.

Pets

Pets are not allowed.

Children and extra bed policy

Children are not allowed. You haven't added any cots. You haven't added any extra beds.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

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Hotel Kay Adults Only, Riviera Maya